Mac Info - For Feedback/House Call Input As of ___________________(Date) - Page 1

From About This Mac
1 Mac OS Version ______________________________________
2 Processor ______________________________________
3 Memory ______________________________________
4 Startup Disk
Macintosh HD (Default) or
(Do not use Default with more than 1 computer)
______________________________________
From More Info - Hardware Overview
5 Model Name ______________________________________
6 Model Identifier ______________________________________
7 Processor Name ______________________________________
8 Processor Speed ______________________________________
9 Number of Processors ______________________________________
10 Total Number of Cores ______________________________________
11 Serial Number ______________________________________
From Hardware/Diagnostics
12 Results ______________________________________
From Hardware/Graphic/Displays
13 Chipset Model ______________________________________
14 VRAM ______________________________________
From Hardware/Memory & Size
15 Number of Slots Full ______________________________________
16 Number of Slots Empty
(Matched Pair/Interleaved ?)
______________________________________
From Hardware/Printers
17 Name/Model ______________________________________
From Hardware/Serial-ATA Hard Disk
18 Name/Model/Capacity/Used/Available ______________________________________
Laptop - From Hardware/Power
19 Fully Charged ______________________________________
20 Cycle Count
(Max=1000/500/300)
______________________________________
21 Condition ______________________________________
22 Wattage ______________________________________
23 Laptop age ______________________________________
24 Ports Circle as Appropriate USB / FW 400 / FW 800 / TB
25 Network - Circle as Appropriate Airport-a/b/g/n/ac / Ethernet / Dial Up
26 ISP - Circle as Appropriate COMCAST/Sprint/Verizon/Frontier/Dish
27 Tech Support Phone Number ______________________________________
28 Cable/DSL ______________________________________
29 Router - Name/Model ______________________________________
30 Digital Cable Modem Name/Model/DOCSIS 2/3 ______________________________________
31 www.speedtest.net Results - After 10:00 PM
(TEST TWICE)
Preferred Server Bellingham WA
Ping ______________________________________
Download ______________________________________
Upload ______________________________________